Intercom Plus Help?

I recently started a pharmacy tech job at Walgreens. It is a very busy pharmacy so it has been hard to stop and take notes. Does anyone know tips they can give me for using the Intercom Plus system? Like what are the most important things for me to learn to do with the function keys? How do I get to these tasks on IC+? Any help would be appreciated.

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Jan 03, 2016
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Need more resources
by: Emma

I would like to start a blog or resource site specifically for Walgreen's pharmacy techs. I'm just considering if it would be worth it. Please email emmagalbraith96@gmail.com if you have any Walgreen's ic+ questions and I will answer and make a post about it. I'd love to know if there's anyone out there who's interested, genuinely interested and passionate about learning how to be a better tech at walgreens

Oct 13, 2015
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thinking of quitting
by: Anonymous

I just started working at walgreens two weeks ago and you learn as you go, its so frustrating I feel so lost.

Apr 11, 2015
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help
by: t torres

i to just started at walgreens pharmacy i've noticed that there is no time for training and they teach as if you know the system already. not good i would love to learn and become more knowledgeable but there is no time.. when i ask they say to open up storenet and log into the learning app but there is never time and when i log in the app never loads. talk about dammed. i wish that there was a text reference i would even take the time to learn on my own time, but none the less there is no such thing. anyone having this problem and if so does anyone know where to look up helpful info about intercom plus system and about third party rejects and resolution codes and procedures. please help thanks in advance.

Feb 12, 2014
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Thanks
by: Anonymous

Thank you. It was so kind of you to take the time. I am just reading this now and it is very late. But I will go back and reread again and make sure I understand what you said. Thanks

Feb 09, 2014
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Don't use the mouse.
by: Anonymous

I've worked for walgreens for 2 yrs and now I work for Duane Reade for 3 yrs.(which pay sucks, walgreens way better) try ur best to not use the mouse. U will move slit faster by using just the keyboard. Learn the functions of each F1 F2 etc.and if u look at each word on the screen for example the world Application the letter A will have a line under it or the word Refill I think the F is underlined to get to these spots hold down I think shift or ctrl and the letter that is underlined and y will be taken their right away as if u was using the mouse to click on it. U can move around the whole system like this with out touching the mouse. Use tab to move from each space whole typing rx and shift tab together to go back while typing rx. Always keep ur eye on the flometer make sure u don't have any waiters if u do and ur not at the register stop doing what ur doing and do the waiter weather it's typing or filling it. If it's too soon don't leave it in tpr then ur numbers will be to high if it's a new rx call the pt and let them know when the ins will pay for it and tell them u will put it on hold and they just have to call that day and we will fill it. If it's a refill put the rx back on their profile and put it on automatic refill just press F8 which will bring u to their med profile then on the bottom press auto refill then click the right med in the new window and let the pt know that it will fill by it's self on such date and they do t have to call back just come in and pick it up. Well I can sit here all day telling more ways to be able to work faster. Just try these out and u will do great every thing is with time what ever questions u have always ask the pharmacist they rather u ask and learn then guess and they have to fix ur mistake. Good luck. Do t leave walgreens and regret leaving walgreens Duane read treats their employees badly even Thoe walgreens owns Duane Reade, Duane Reade doesn't get the same Bennifits as walgreens we are like the step child.

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